Contact

Want to Contact Us?

Feel free to send us your questions, comments, or concerns at kosalei.help@gmail.com.
We truly value your feedback as it helps us improve our brand, and we’ll be happy to assist you.

Time Zone: GMT
Our customer service is available every day, from 9:00 AM to 5:00 PM.

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For Any Order-Related Requests

Please include your order number and, if available, your tracking code in your message so that we can assist you as efficiently as possible.

⚠️ To avoid delays, kindly send only one request per email. If we receive multiple messages for the same issue, your request may be moved to the end of the queue.

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What Information Should You Provide to Help Us Assist You Better?

To process your request quickly and efficiently, please make sure to include:

• Your order number

• The email address used for the purchase

• Any relevant photo or document related to your request

We’ll do our best to get back to you as soon as possible.
Thank you for your trust and patience! 😊